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Frequently Asked Questions
How Do I Arrange an Appointment to Come and View the Properties?
Please either see our customer contact form on the website or call the office on 01353650460.
Do You Offer Part Exchange?
Generally, no, but we are happy to discuss this option with you.
Are You Registered with Help to Buy?
Help to Buy has been discontinued by the Government.
What Heating Do You Install?
Our properties usually have gas-fired central heating, controlled by a smart thermostat. However, we are now looking into new methods of heating in line with new regulations.
Do You Have High-Speed Broadband in the Properties?
Where possible, we always install and connect to high-speed fibre optic.
Can I Have Sky Fitted in My Property?
We do not offer that service, but the properties are pre-wired so that your Sky technician can connect you.
How Will My Garden Be Finished?
Yes, we usually provide a fully turfed or seeded garden for your new home.
Is My Property Freehold or Leasehold?
All our houses are freehold, and our apartments are on long leases usually 999 years. Please refer to your solicitor for further details.
How Much Is My Management Charge and/or Ground Rent?
As Freshwater Estates is the freeholder, we aim to keep management charge and ground rents to a minimum. This will be clearly set out in your lease for complete transparency.
Do You Have Cladding?
We try to avoid cladding on our properties – we render the properties instead.
Any Other Questions?
We are happy to answer any further enquiries about our high-quality property developments.
Proudly Serving Clients in Cambridgeshire and Suffolk